Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you interact with SparshBio, whether by purchasing products, signing up for updates, or submitting inquiries, we collect personal information such as your name, address, and email address. This information helps us manage transactions, respond to your requests, and improve your experience.

We also automatically collect certain information when you browse our website, such as your device’s IP address, browser type, and operating system. This data assists us in optimizing your online experience.

By providing us with personal information during any interaction (such as making a purchase or signing up on our site), you are consenting to communication via multiple channels such as WhatsApp, email, SMS, and more.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, place an order, or request services, you imply consent for us to collect and use this information for that specific purpose.

For any secondary reasons (such as marketing), we will either seek your explicit consent or offer an option to opt out.

How do I withdraw my consent?

If you wish to withdraw your consent at any time, you may do so by contacting us at info@sparshbio.com or by mailing us at:
SparshBio, 8/164, Sector-03, Rajender Nagar Sahibabad,
Ghazaiabad, Uttar Pradesh – 201005, India.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

If you use a direct payment gateway to complete your purchase, SparshBio ensures that your credit card details are encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your data is stored only as long as necessary to complete the transaction, after which it is deleted.

We comply with PCI-DSS standards to guarantee secure handling of credit card information.

SECTION 5 – THIRD-PARTY SERVICES

Our third-party service providers, such as payment processors, collect and use your information only as necessary to perform their services for SparshBio. However, these third-party providers have their own privacy policies, and we recommend reviewing them to understand how your personal data will be handled.

In some cases, third-party providers may be located in different jurisdictions. If your transaction involves an external provider, your data may be subject to the laws of the jurisdiction where that provider is located.

Once you leave our website or are redirected to a third-party site or application, this privacy policy no longer applies.

SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or destruction. We follow industry standards, including secure socket layer (SSL) encryption and AES-256 encryption.

While no method of transmission or storage is 100% secure, we adhere to all PCI-DSS requirements and continuously implement additional safeguards.

SECTION 7 – COOKIES

We use cookies to enhance your browsing experience. Some of the cookies we use include:

  • woocommerce_cart_hash: Stores information about the cart.
  • woocommerce_items_in_cart: Tracks items in your cart.
  • wp_woocommerce_session_: Contains a unique code to retrieve cart data for each customer.

No personal information is stored within these cookies.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are of the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

SparshBio reserves the right to update this privacy policy at any time. Changes will take effect immediately upon posting to the site. If material changes are made, we will notify you to ensure that you are aware of how we collect, use, and disclose your information.

CONTACT INFORMATION

For any questions, concerns, or requests regarding your personal information, please contact our Privacy Compliance Officer at info@sparshbio.com or by mail at:
SparshBio: 8/164, Sector-03, Rajender Nagar Sahibabad,
Ghazaiabad, Uttar Pradesh – 201005, India.